A collection of
shared with us
over the years.
SolRx devices are used mostly for the treatment of psoriasis, so most of these comments are related to psoriasis. Where other skin diseases have been treated (such as vitiligo, eczema or vitamin D3), indication is given.
My hands before and after narrowband UV Light therapy using the Solarc Systems 550 hand and foot machine. These results are after a mere 7 weeks of treatment.Rick, AB, Canada
I am happy to report that the Phototherapy lamp unit (1000 series, six foot, 10 bulb panel) has worked very well for me. After receiving the unit in late January, 2015, I proceed to use the unit every other day for a period of time (Feb-Mar). By the end of March, 2015 my condition had improved to the point that for April and May I used the unit only three times per week. May 20th was the last time I used the unit as my condition has cleared. My reason for using the unit was to clear the itchy red bumps called Grover’s Disease. It is a transient disease. In previous outbreaks I had been treated at the doctors (dermatologist) office. However, Medicare refused to cover the treatment this time. Consequently, with my doctors approval, I purchased your unit. I will be going back to the doctor tomorrow for a checkup. However, I’m happy to report that, for the present, I am clear of the problem. I has no problem with the device or the user’s manual. However, the goggles were difficult. The tab on the sides which fit over the nose were painful to the skin. I used the goggles I had received from my doctor for when I was receiving treatments there. I followed the advice in the manual and increased my exposure time gradually to a total of nine minutes. No burns or other problems. So, in summary, the device worked very well for me. You may use my feedback in your marketing.David, Ohio, USA
The skin issue seems to be a combination of pruritus secondary to age and medications, and angioedema secondary to one of my drugs (which I stopped). Nevertheless the phototherapy definitely helped the itch, and now I am trying to just use the sun! I shall likely use the device again in the fall, when there is less sun exposure possible. I am a physician and I have not yet addressed this with my GP.
Your company was suggested to me by a colleague, who herself has Psoriasis, during a morning seminar.
The areas I have treated are clearly better than those I have not (the worst itch is on my forearms which are well controlled) but I tend to be too lazy to properly treat my back (the wand is a little too small for that, although I get a larger exposure by standing further away and using a longer exposure time.
All in all, I am quite happy with it.Brian, ON, Canada
I would like to say that I am very pleased with this device. I have had no problems with this equipment at all and it works very well at keeping my skin condition in check. It has enabled me to treat my condition at home rather than making a two hour trip to the Doctor 2 to 3 times a week. I suffer from a skin condition that the 4 different Dermatologist’s I have seen are unable to determine the cause or even classify it as anything other than some sort of “Dermitits”.
I have included some pictures taken in 2010 when the problem first appeared. Early treatment included different drugs such as High doses Prednisone and Cellcept. I stopped the use of these drugs due to the dangerous side affects associated with them. My doctor then started me on the NB UVB treatment which worked very well after about 3 months. However, as I mentioned earlier, the drive time was a killer so I stopped after about 9 months hoping the problem had been cured. Not so, the skin lesions returned although not as bad but still bad enough. I then purchased your product and began treatment as soon as it arrived I purchased this device out of my own pocket because my insurance would not cover it (Kaiser Permanente of California). But that’s is ok. It is worth every penny I paid. I followed the user manual guide lines for treatment times and after about 2 months my condition improved by 90%. It is almost non existent with only an occasional outbreak that is very slight. It takes a little longer and I have to change positions 3 or 4 times during treatment than the unit at the doctor’s office, which was a fully enclosed unit. Other than that it woks just as well. I am currently in the maintenance phase of treatment. My treatment time is; 3min 30sec front facing, 3min 30sec rear facing and 2min 40sec side facing(each side). Treatments are 2 or 3 times a week as needed. I have had no burning or discomfort. As I stated before I have had no problems with the device it works perfectly. It was easy to unpack and setup and I am very happy. You are welcome to use any portion of this feedback for your marketing materials including the enclosed pictures.
My treatments are highly successful. In all honesty, SolArc owners manual and sales rep Gary have been more helpful to me than any MD I’ve seen. I believe your home equipment is superior to the National Biological clinical equipment I’ve used at the local University Dermatology Department.
I experienced an ongoing problem with the University Dermatologists and their insistence on treating with a One Size Fits All approach. At the clinic I experienced frequent NBUVB burns and constant bullying for not being able to receive “a full therapeutic dose.” Fortunately, one of the Dermatologists is reasonable and responsive to my treatment concerns regarding CTLC-MF (Mycosis Fungoides) diagnosis. While my regular Dermatologist would like me to accept corticol-steroid and chemo drug treatments, she is supportive in treating with NBUVB only.
Update: I started Psoriasis Protocol from your manual using the Expandable M1 + 2A set up. Exposure time increased much slower than protocol suggests, finally reaching 2:05 two x per week by the end of the second month. By the end of the second month, my skin was 95% clear. While skin will occasionally react to tx with a mild warm reddening that passes within a few hours, I have experienced absolutely no skin burns from home treatment.
I maintain at 2:05 one x per week and my skin is beautifully clear and completely comfortable. I do not see oncologist, but visit my skin doc 2-3 times a year. She is quite impressed with results and recommends that I continue with present protocol.Cate, NM, USA
I would say my condition has improved about 98%!! I write this with tears of joy! I have worn shorts this summer and a short sleeved shirt to work even!! My husband can’t stop touching my smooth back and legs! BEST THING EVER!! I am approaching my maintenance phase! I am so thrilled by this.
My nose was getting burned slightly when I would up my time. I have since just increased my time by 5 seconds instead of 10 and this seems to have helped tremendously. I am currently at 2.35 per side, 3 days a week.
My overall experience was amazing!! The gentleman I talked to and asked questions to prior to my purchase was so patient and kind when dealing with me. He even handled my crying like a champ (tears of joy, but still!!). The system came in so quickly and has changed my life and has got me excited about summer for the first time in my life!Tammy, AB, Canada
I find the unit is doing well for me and improving the pigment in my skin. I still have the problem of being away from home a lot which results in my having to reduce my exposure each time I return. I find its good to have the unit at my home as this allows me to take the treatment at my convenience.Ryan, CA, USA
From 2003 to 2013, the eczema on the back of my calves was getting progressively worse. At Christmas 2012, living in Toronto, I had to wrap my legs with tensor bandages that went under my jeans before going outside. In October 2013, I began using Solarc’s 6 foot tall UVB narrowband lamps (I have 2) and that winter my skin condition was gone and remains gone! Further, I was doing research on Vitamin D and I got my vitamin D blood levels tested in April 2013 and it was the most deficient possible result: 25 nmol/l. In May 2015, after an 8 month stretch of very consistent Solarc lamp sessions, my vitamin D tested at 140 nmol/l. 140 is considered in the optimal range by many progressive health care practitioners. It represents the vitamin D levels that the remaining hunter gatherers in Africa have. Overall, I am thrilled to be free of my skin condition and to be optimizing the sunshine vitamin which I was so lacking.LI, ON, Canada
I’ve been using the phototherapy for a few months now and have been pleased with the results. Initially there was about 90% clearing on my elbows and ankles which were my worst areas. This happened after about 15 to 20 treatments of 2:30 min.
The Phototherapy System has been working great, I been using it to help control my psoriasis condition. Originally my body was about 50% covered mainly on my arms, legs, rear, and back. My back and rear is now clear, still some on the elbows, and the legs still have the most coverage. Guessing I am down to about 35% coverage of psoriasis on my body, so I’m still in the clearing stage. Been using the system 3 times a week, 3 minutes on the front and back, 2 minutes on the right and left side, totaling 10 minutes each session. No skin burns or anything like that, my dermatologist continues to remind me not to overexpose to avoid future skin cancer or similar conditions. The system has been a blessing, it has been more convenient to use at home, then visiting the doctors office three times a week. My insurance at that time did not cover for it, the reason is that my location to the doctor’s office was close enough that I could use the system there. Anyhow thank you again for providing this wonderful home system at a reasonable price. To be honest with you, the system you build to help people treat their conditions is really priceless. God bless always.John, OR, USA
I have had Great success with this unit. I have had psoriasis for 40 years and have not had this much success with topical products. I chose this device as my primary mode of treatment as I do not want to take biologics. Topical treatments were not working anymore.
I would recommend this unit to anyone who suffers from psoriasis as a possible alternative to topical steroid treatment or biologic.Randee, ON, Canada
I am happy to report that the ‘system’ is working just fine. It took several weeks before my skin cleared up. I diligently took the treatment every second day as suggested, working up to 5 minutes each side. I stopped at 5 minutes because I am an impatient person and thought that long enough. Luckily I am not severely afflicted with Psoriasis, mostly my legs are affected with the odd spot here and there on my trunk or arms. Once my skin was clear, I went on the maintenance program, and I was away on vacation for several weeks. But of course it does not take long, and a bit of stress, for lesions to reappear. So now I am getting back into a regular routine again. There have not been any problems with the equipment and the manual is very explicit. We were very impressed with the quality of the equipment and my husband had no problem installing same. I have not had any skin burns, in the beginning a bit reddish, but no adverse effects as far as I am concerned. The product is very solid and well constructed, the service was prompt and excellent.Gwen, NY, USA
I bought the 1740 narrowband UVB machine and have been using it in conjunction with Protopic. My main vitiligo affected areas consisted of the abdomen, armpits, neck, legs, and elbows. I found that the Solarc unit and protopic combined have been extremely effective in repigmenting almost all areas. The improvement in the armpits and elbows is much slower than the other areas. I saw the first few dots of colour appear just after two weeks of using the machine. After about 4 months of use, I was at about 50% repigmentation and after 6 months, I was at about 80-90% in all areas except the armpits and elbows which remained at about 50%. Obviously, the solarc unit has proven to be extremely effective on me and I would highly recommend it to anyone. However, I believe its effectiveness depends on which areas of your body are affected by vitiligo and how long you’ve had it, etc. For example, I believe that hands and feet are much harder to repigment. Thanks for your help and for creating a great machine.Lucy, ON, Canada
You wouldn’t believe the remarkable change in my feet and hands. The treatments took about 3-4 weeks before I was able to see a difference, but now I can go barefoot (even outside) and I can wear sandals again. I can also shake people’s hands and receive change from clerks without feeling embarrassed about how my hands looked. I haven’t had any problems with the equipment at all. As a matter of fact, it sits under my computer desk and when I’m working on my computer, I do my treatment and I’m done. No skin burns or adverse effect, only tan feet and hands! It’s a wonderful product and the service that you gave us Steve, was great. We were very successful with our insurance claim. They paid 80% of the charge and we received our check within 7-10 business days after paying Solarc. Our insurance company is Aetna. It is an unbelievable product and I would recommend it to anyone who was having the problems that I was having.Wendy, BC, Canada
We now own two of your eight bulb therapy lights. My daughter and I are still in the clearing stages but we are both really happy with the results we are getting. I use mine just about every day for six minutes a side. Your lights are a great product so much so that when my daughter moved out and took hers with her I had to buy another one.Dean, BC, Canada
I have been using the System, almost exclusively to treat the palms of my hands. The treatment has been going well; my skin condition has been as good as it was when I was under a physician’s care. No problems with the equipment or User’s Manual. I have not had any burns or other adverse effects. I was successful with my insurance claim. Thank you for your product.Roger, UK
The light works fine. I found that the therapy time was significantly longer with the narrow band but far less burning to the rest of my skin. I am completely satisfied.Sandy, AB, Canada
Just wanted to give you an update. My psoriasis is almost completely cleared (I’m the only one that can see it really). I’m so excited. It’s been 2 ½ years since I last saw my skin looking so good. Such a relief and a boost to my self confidence. Up until 3 weeks ago I thought I’d be wearing long sleeves and pants all summer long – not anymore! So as you’ve probably already predicted I’d like to know my options for buying the machine I have or purchasing a new or used one?Tracy, ON, Canada
Between medicine and light treatments, it made a wonderful difference. Now with summer here, I dress down as much as possible and use sunlight.Claire, MT, USA
I am doing well and the treatments are working. I have had Vitiligo for about twenty years. It has always responded well to phototherapy treatments, but then returned when the treatments stopped. With my home unit, I believe it is reasonable to expect complete re-pigmentation (which I have attained before). After that, I am hoping to use my SolRx System for maintenance purposes. I am completely satisfied with my unit. My insurance company gave me a quick pre-authorization. This was based upon a letter from my physician indicating the likelihood of me needing treatments for some time to come. In my own letter, I pointed out the cost savings to them. It is far less expensive to make this one-time purchase than to pay for on-going clinic treatments.Pat, CA, USA
Thank you for your follow up. Things are progressing slowly but surely. My type of psorasis tends to take a long time to clear. I look forward to when it does. At that time I believe my home therapy unit will be further appreciated as it will allow me to curb future flare ups before they become so hard to get rid of.Miley, SK, Canada
I am really pleased with the lamp. I did not have any problems in installing it and in using it. My condition improved significantly. My psoriasis decreased 80% which is just great. I’m really pleased with the service I received from you.Naomi, BC, Canada
We had no problems setting up the unit and the usage instructions were very clear. I was beginning to see some improvement after about a month’s usage. It is typical for me to respond fairly slowly as I have had a VERY long history with UVB therapy (approx 30 years off and on). I was on a three week vacation and am now back at square one in terms of my condition. It is a godsend being able to have the unit at home. Although I currently reside in an area where a therapy unit in a hospital setting is not available, I am a former resident of Toronto and used to lose four to six hours in transit to and from therapy every week, not to mention the time spent lounging in the waiting room if things had fallen behind. This is a much more cost effective solution even with the large out of pocket outlay. I would highly recommend this as a solution to anyone with a history of this being the only effective method of treatment over a long period of time. Thank you for providing the product. The only suggestion that I would make, and it may of course run contrary to your business plan and profit margin, but offering used and reconditioned units could make this a viable solution to those who might not be able to afford a new unit without medical coverage.Edward, MI, USA
Just wanted you to know that I received the bulbs today. Everything was in excellent condition. Thank you for including the goggles with the order. I forgot to order them when I ordered the bulbs. Again, thank you for your excellent personal and professional service.Sophie, ON, Canada
My skin was almost completely clear, but my psoriasis has started to come back in the last week or two… I was only doing maintenance treatments. I’ve talked to the nurses where I was being treated and was told to restart daily treatments for a few weeks. Should clear by then. No problems yet with the manual or equipment.Oliver, IL, USA
Yes my skin improved greatly. Besides a few stubborn, spots my skin is clear. Also, I have made some lifestyle changes which together with light therapy worked well. No problem with either equipment or manual.William, NC, USA
Actually, I am using the phototherapy unit to treat my patients here on Guam. I am using it for psoriasis, vitiligo, and severe eczema. It is working great and has made a tremendous difference to the lives of quite a few people. There have been no side effects except for mild redness, ever. Only one person failed to improve significantly with the treatment (psoriasis person). It has been most rewarding to treat these folks, particularly the children, with no side effect and such great results. I am very happy with your unit. I had originally wished for a full box, but the folks come in do one side, turn around and do the other, and out they go. The extra few minutes does not make a difference in my practice.Daniel (MD), Guam
Just a short note to say that I received a [Canadian] federal tax credit for the unit that I purchased from you. [The amount refunded] depends on a persons income … I saved $ 887.44 which worked out to about 32.5% of 2728.50.Spencer, ON, Canada
I am very pleased with your product. My skin has improved significantly and there have been no problems with the unit.Roger, OH, USA
I ordered the system to help me with Vitamin D absorption issues following gastric bypass surgery. I have actually been thinking about your company a lot. I have had a miraculous recovery from bones microfracturing. My family doctor went on this journey with me. He was my sounding board as we tried to figure out the right amount of exposure. In the initial phase, we increased exposure time in 10 second increments and eventually reached 4 minutes or so on the front and then 4 more on the back. Total exposure. I have to tell you that I was not very well initially and did not keep accurate daily records. I had used a walker 24/7 starting in December 2003. I walked without the walker in June 2004. I had been to many specialists, who had left me with no hope. The news for me and my family was so big. I know there must be other gastric bypass patients that might be dealing with this issue. Unfortunately, they are probably disabled and behind closed doors in their homes, unable to live a “walking” life. The only thing I changed was the lights. The lights were the healing.Marylin, PA, USA
I just wanted to thank you for all your help with the UVB panel. It’s only been 3 weeks since I have began using it and I am already seeing a significant difference. I no longer have to feel embarrassed about my skin and wear long sleeved shirts in this sweltering heat. This machine is really a blessing for patients like me who cannot try any sort of other treatment because they are trying to conceive. However, despite that, I personally believe that light treatment is the safest, most effective, and most convenient treatment for psoriasis, regardless of the patient profile. I only wish that I had purchased the machine earlier! Thanks again.Kiara, India
My skin has improved significantly! The equipment is working fine…no problems.John, AB, Canada
We just set up the unit. We’re using it for correction of Vit D deficiency. We’ll recheck our serum Vitamin D next month after about 10 treatments. We’re taking 2 treatments/week. The manual and setup were straightforward.Ruth, VT, USA
The Phototherapy System works much faster and better than any medication that I have tried previously.Tracy, BC, Canada
There are no problems with the equipment or manual that I am aware of… everything appears to be in order and functioning properly and my psoriasis is being managed very gradually as I am keeping exposure to a minimum. After regular treatments of 5 times per week, I am still only at 1 and a half minutes per side (front and back with face turned away for remaining two sides).Steven, ON, Canada
DOING GREAT! I WAS ALREADY GETTING TREATMENT AT A DOCTOR’S OFFICE SO MY SKIN WAS NOT TOO BAD, IT HAS IMPROVED SOME BUT THE CONVENIENCE IT GREAT. PRODUCT AND SERVICE WERE AND ARE EXCELLENT. MARITIME LIFE PAID 80%.Allen, NS, Canada
I have had a few spots of psoriasis this winter and have found the system very useful for expediting the process of clearing them up. I have found that by using the system less frequently, I require smaller time intervals of treatment to clear up any new spots.S.W.
After 15+ years of every diagnostic and therapeutic treatment known to medicine, I am SO happy to say that the light therapy is wonderfully effective. The machine works great, delivery no problem.M.F.
I received my unit today. Although I have not had an oportunity to uncrate it to ensure everything is as it should be, I wanted to thank you for your very impressive service. I don’t think I have ever received such prompt attention to any order placed via phone before.D.L.
I am almost completely cleared. I only have maybe two or three little pea sized lesions. I have had absolutely no problems with the light box. It has truly made a world of difference. I don’t have to worry about the stresses of going to the Dermatologist for treatment. I can do them in the comfort of my own home. Unfortunately government insurance does not cover the purchases of light boxes, at least not mine. Treatment is available at the hospital where I do my follow ups and because of that my doctor specifically said that the government will not pay for it. It states that on the prescription. Keep doing what you are doing. This was one of the smoothest purchases I have ever done. I was really impressed with your service. I was a little nervous at first; making such a large purchase on line. But you were courteous and the delivery was prompt. I will definitely recommend your company to anyone that that I know that needs therapyN.T.
The overall experience is very positive and I think you guys did a great job.Y.T.
Everything is going well with the light. I am slowing regaining some pigmentation in my skin but it’s very slow. I use it every other day.Hopefully by next summer all of the pigmentation will be back.E.N.
My treatments worked well. I had a flare up prior to receiving my machine and it took 6 to 8 weeks to clear (same lapse of time as at the hospital). My skin condition has improved significantly and my quality of life has improved. Since I have my Solarc/SolRx Phototherapy System, I have control on what works for me. (eg: it it rains for a week and I notice that my psoriasis starts to appear or feel it, I will use my machine when I cannot be exposed to the sun. By doing this, it prevents my spots to worsen or new spots(I don’t have too many). I will find out during the Winter months how it will really work for me. There is no problem with the equipment nor the user’s manual. I was surprised on how it is easy to set up and use. It is no more complicated than plugging a microwave or set a timer. There is even a safety feature (key). The service is great. I made the request for payment for the equipment to Medavie Blue Cross in the past (a few years back) and it has been denied. I prepared a file for the Benefit Review Committee (Blue Cross) and to my surprise they paid 80% of the costs. Your website was very helpful. I prepared a lenghty letter (file) using your examples. It is true that I started treatments in January 2004 and I was still going to the hospital (288 KM round trip) in March of 2005. I also printed photos from the internet showing the insurance company to what level I was when I started my treatments. My dermatologist and technicien were very suprised they paid because this company has been the only one they knew who were not assisting. Hoping this is helpful.D.N.
Phototheraphy is working out well, my skin condition has improved drastically, yes the insurance company Manual Life payed me the cost of the unit, it is working well and I am pleased with the results. I have recommended your unit to other people I no with psoriasis, giving them all information about unit and where it can be purchased, thank you for your assistance. Stephen, you are professionals at what you do and sell great job and many thanks,H.G.
Hi Steve. I’ve been using my phototherapy machine since January and am really pleased with it. My skin was almost completely cleared up by the start of April. I can hardly wait to wear skirts and short sleeve tops this summer. Last summer was spent wearing pants and long sleeve blouses, not very comfortable on hot August days. I can honestly say, with the improvement in my skin I’m back to my happy self again. The psoriasis really got my spirits down when nothing I was trying (before my light machine) made any improvement in my condition. My dermatologist was quite impressed. There have been no problems with the machine or the manual.H.J.
it’s working very nicely. I use it 3 or 4 times a week. I’m about 95 % clear.A.B.
The 500UVB-NB arrived in pristine condition, and everything seems to be working perfectly. Am impressed with quality of construction…..also clarity of instructions. Haven’t set up a treatment schedule yet, but probably today. Looking forward to clear skin on my hands again…yours,K.D.
Fantastic machine 90% clear up 3 times a week in use. I really could not be happier.T.L.
I am very pleased with my Solarc. I do wish that I would have taken before and after pictures. My pigment is about 50 percent returned with hopes for full pimentation! Thanks for checking in. Until next timeM.C.
Steve, Yes, the lamp is helping very much. I was on methotrexate for years and had to get off. I am quite satisfied with the results and I am sure that with time it will prove invaluable. The insurance coverage I have is with Manulife Ins. and they were very good with coverage (100%), but it took a better covering letter from Dr. Robert Jackson. The one improvement I think would be beneficial is better eye goggles. I’ve had to repair them a couple of times, the strap isn’t that durable. I am more than satisfied with the results.G.K.
Just a note to let you know I have had great success with my phototherapy sessions. My skin is about 90% clear….just a couple of small patches remain. They are improving daily and I expect to be free from psoriasis soon. (after 20 years) The equipment is trouble free and the literature was easy to follow and understand. I am a satisfied customerK.W.
Doing very well thank you. Much improved and easy to use and very safe. Insurance covered 90% so that helped me financially. No suggestions to be made at the moment, product is very good and I am quite happy. Thank you very much.L.E.
Dear Mr. Bagnell, Received delivery of equipment model 1740UVB. I am pleased with the prompt service and ease of installing the light. Seems like a real quality device and I look forward to the convenience of home photo-therapy and will recommend your company to others.M.T.
I couldn’t be happier with the results I’ve had with the light machine. I fastened it to the wall in the bedroom and started treatments the day it arrived and have had no problems with the machine. Other than the treatments taking twice as long as in the doctor’s office because they have a machine that surrounds your whole body the results are the same. As in the doctor’s office I started seeing a big improvement after about fifteen treatments and by the time I completed thirty treatments my skin had pretty much cleared up. I discontinued the treatments after the thirty and about three weeks later the psoriasis started coming back so I resumed treatments and within two weeks it had pretty much cleared up again. What a pleasure it is to have the light machine right in my own home, no more having to get pre approval from the insurance company for treatments and best of all as soon as the psoriasis starts coming back I can resume treatments immediately and keep it under control. After a couple letters to my insurance company from my doctor, they felt it was medically necessary and reimbursed me 80%.R.L.
Thanks for the follow-up. You can consider me a very happy consumer: the rash has virtually disappeared – I have to look carefully to find blotches.C.T.
The treatments have been very successful. For the first time in 24 years, I am not suffering through the winter. I saw my dermatologist, and requested a prescription for a topical ointment so that I can use both the light therapy and the ointment together in the treatment of my eczema. I use different strengths of sunblock lotion for areas that require little or no exposure to the UVB. I have learned how to regulate the time spent before the lights; i.e., sometimes I just need to maintain healthy skin, at others I need to increase exposure due to flare-ups. And if I should go awhile without light treatment, I need to start the routine all over again; i.e., begin with a short period of exposure time, and gradually build it up again. My doctor was very pleased with the results, as well as with my personal plan for treatment. As an added bonus, I find that the lights are keeping me acne-free. (Even at xx years old, I tend to break out once in a while … when the time comes, I will probably be the only senior citizen requesting a wrinkle cream with acne control!) I do find, however, that my skin dries quite easily as a result of the lights and cold weather. Unfortunately, the lights cannot replace wintertime’s lack of humidity! Therefore, I maintain a regular moisturizing routine, including Doak Oil baths, which help. This was an expensive investment for us. However, finally enjoying eczema-free skin makes it worthwhile. I am very pleased with the results, and only regret that I did learn of phototherapy sooner. Thank you for your interest.N.E.
I am very pleased with the Solarc equipment. The manual is clear. I have had no problems with the machine whatsoever. I can’t express enough how this machine has helped fade my psoriasis patches. Almost non-existent. My self-esteem has been restored. (that’s saying a lot) Even my daughter says “I have a new mommy.” Life is good. The insurance company was Manulife. They covered me 100% They accepted my claim immediately. I had no problems with coverage from them at all. I was worried that I would have to continuously send letters but that was not the case. The letter guideline example your web site provided was very helpful. I apologize for not getting back to you sooner. I was excited to receive my machine that I wanted to start my treatments right away. The machine is amazing! Thanks so much. I’m so glad I saw your ad in a medical magazine in my doctor’s office. You need to advertise more. Let people know that this machine is available for home use. I’ll keep you posted. Sincerely,C.K.
All is great although I’m sick of lying about where I went to get such a good tan. I haven’t had to use it very much to stay clean 2x per week and not every week. My insurance covered 100% Manulife. The equipment seems great – no worries.T.D.
My Phototherapy equipment works great. I have had several UVB broadband treatments over the years in a hospital setting with total surround units and find my unit [UVB Narrowband – ed] works quite well in comparison. I used the unit from April until mid July. My Psoriasis was cleared quite nicely except some areas on the lower legs which have always been difficult to clear completely. I was successful with my insurance claim thanks to your suggestions. I am very happy with that. My insurance company is Canada Life. I have extended group coverage with them through my Employer. Thank you for your interest.B.E.
My husband is doing great with the home phototherapy unit. It works wonders. Even though our insurance company wouldn’t cover the unit we fell it was definitely worth the money to gain my husband’s self confidence back.N.I.
The light is working perfectly. My psoriasis has responded as expected with the lesions reduced by over 50%. I didn’t try to get the insurance company to buy it. I used my Flexible Medical Spending Account to get it with before-tax income. I expose myself in 4 positions, front, left sided, back and right side at 1-1/2 minutes each. I am very happy with the product. The quality is excellent, the components are conservatively sized, and the price is reasonable. It was not damaged in shipping which is a major issue with me because I have no patience dealing with that kind of problem. I certainly will recommend your product without reservation.C.O.
Sorry for the delayed response. I have been very happy with my Phototherapy system. The treatments seem to be working well. A few patients have some resistant lesions but that is to be expected. No problems with exposure time or the equipment. Overall I am very happy with it.H.R.
Thanks for your very prompt and personalized service. I also appreciated the fact that you sent a brand new unit at the same cost as the used one. I’ll be sure to recommend your company to other people I know who are using UVB for treating their psoriasis!S.D.
Comments: I am in my sixth month and have improved 80%, my Dr. told me this morning to continue with my program. I am very happy with the light and am on target [6-8 months] of light to clear my skin.M.W.
This is to acknowledge receipt today of the Solarc 1760UVB-NB fixture, ordered last week. The unit has been installed without difficulty and works fine. I want to thank you for the prompt delivery and courteous service. I am extremely pleased with the quality of the unit. It’s a superbly engineered product and a great value. I also want to complement you on the excellent www.solarcsystems.com web site, which gave me the information I needed to make an informed purchase, and your well written manual, which made the installation of the unit easy.D.D.
Your service has been one of the best and your machine is working great.S.G.
My son’s vit is extensive – at its worse, it covered 70% of his body. We are at about half of that after a year on NB UVB, which I consider tremendous success.M.T.
Hooked it up and works great….I am absolutely amazed at the strength of the bulbs compared to just a few years ago…..anyhow, looks like an excellent product, will gladly recommend you, and also looks like insurance is gonna pay the majority of reimbursement to me….L.G.
We found the Company and its product to be of high quality and certainly effective in acheiving its objective. If you have other patients who acquire this rather unpleasant skin eruption, and can afford to buy a home system, we highly recommend this one to you.K.T.
Hi Bruce! Things are fantastic. There is still some skin discoloration in the worst areas, and a few hard to reach spots that are being stubborn, but the unit is working better than we could have hoped. I’ll have Gary write you when he gets a chance and thank you himself. Thanks for checking in,H.U.
I’m very satisfied. Having this treatment available at home has relieved me from a major inconvenience and complication in my schedule. It’s been life-changing and I only regret not having done it sooner.K.K.
He, my son, is using the device for psoriasis. To be honest we started using it and then we stopped because of the holidays and family over and then B.M. got sick. He is doing better now and we have started using it again. Before we stopped it looked like it was helping. I tried it on myself first just to make sure and even held it to my skin to see if it got hot and would burn me, and it didn’t. What an amazing product! I looked at others, and one someone recommended to me but they all looked out dated to me. So I showed them your company and your device and they agree with me that yours is Awesome. We have not had any problems with the device. The User Manual is great and I did not need any help. I started out very slow to be safe on the skin type. I chose the one that’s before (my son’s) skin type just to make sure he would not burn and I would look closely at his skin the next day. We have started back using it, we are on 60 seconds on each arm. We are doing 3 times a week for now. WOW! I think you guys are GREAT! and the device is GREAT! I just can not believe how easy it is to use. My son hated the 25 min drive to the hospital and then we would have to wait in the waiting room then finally he would get his treatment and then drive back three times a week. You guys are Amazing! He does not even care that he has to wear the goggles every time, he is just so glad he does not have to go to the hospital for his photo light therapy. Going to photo light therapy three times a week just added to the frustration. Sooooo Thank You! I have told doctors and nurses and his dermatoligist (specialists) about how wonderful this device is and I told them that you are wonderful to work with and I would recommend this product and your company.B.M.
I started daily treatments for 30 seconds the day I received the light and within a couple of weeks I had cleared up my Guttate Psoriasis completely. My Plaque Psoriasis on my elbows and knees had also become less noticeable. I do it once a week for 45 seconds just on my elbows and knees and have noticed that although I haven’t completely cleared it, that it is considerably smoother and it is not itchy or irritated. Definitely am very happy that I purchased the light, the convenience alone of being able to do it on my schedule without having to travel and wait at the skin clinic is worth the amount that I paid the get your UVB light. Thank you for checking in on me, I am very pleased with the light. No burns but I followed your instructions in your manual and also knew from being in the skin clinic a couple of years ago, that it is important to start out at a low time and increase over a period of time.T.U.
J’s psoriasis started developing in his 20s and 30s, and was pretty full blown by his 40s. He stopped wearing shorts then, and he hasn’t worn even short sleeves for about 10 years. The summers here aren’t too long, but they get hot, and we do end up with several weeks with 100+ temperatures every summer. Because of the appearance of his skin, he quit going to the beach with me and the kids, and water skiing was out of the question. Even in our own pool at home he made sure no one else was swimming before he got in. His hands were getting pretty bad there towards the end, and he dreaded going to stores and handing over money because he was afraid cashiers would freak out over his hands. He had been getting some kind of shot from a doctor that would relieve the itching for 3 or 4 weeks, but he could only get the shot every 3 months; so the relief was temporary and short-lived; and it did little to erase the sores and scars. Lotions and pills were next to useless and we gave up trying them. In desperation he finally visited a specialist, who told him he needed light treatments; but since we didn’t have insurance, we wouldn’t be able to afford them. He actually told J to GET USED TO IT. That made me mad, and I figured if a specialist could buy light treatment systems, maybe I could, too. I got on-line and did some research, and ended up at the Solarc site. It was affordable, and I was paying cash. J installed the Solarc Christmas morning last year, and took his first light treatment immediately. Within a week he was telling me he was seeing a difference, although I was not. Within a month I WAS, and gradually over the next few months J’s skin healed and psoriasis left our lives. This past summer he wore shorts and short sleeves for the first time in at least 10 years. He swam in a hotel pool without shame. He doesn’t itch, worry about cashiers, or leave bloodstains on his shirts or sheets. He takes light treatments occasionally but other than that, we rarely mention the word anymore. The bed was easy to install, easy to operate, and has a locking device so the kids can’t mess with it. I cannot thank you enough for your service in this area. You have changed our lives.T.T.
I’ve had no problems with the equipment or the user’s manual. Your product is excellent and the directions are clear and concise. I am very pleased with the unit and also with its compact size as it is easy to store out of the way when not in use.K.U.
We were amazed to be cleared in 2 months. We wished we had taken photos before and after. Our case was just as bad as is shown in your example. We never thought that there was any help anymore. None of the ointments or creams helped after all these years and we were desperate. The Doctors had no answers anymore. So this feels like a miracle. He can now sleep at night.K.E.
Everything is going very well. I was able to clear up my skin with the light and really enjoy last summer. I went to my dermatologist for a 6 month checkup and she was amazed at how clear my skin was. I am looking forward to another summer of enjoying the season in short pants and no shirt. Thanks for your help in giving me back normal skin.S.K.
Just to let you know I picked it up today and all I can really say is. THANK YOU. I have never seen such a well made product in my life. The equipment is really superb. The detail involved in fixing this up for me was really magnificent. Would you please pass on my thanks to everyone involved, and if it was you……if you come to England I will buy you a beer. I got your site through recommendations on various forums. Everyone of those people were right.S.G.
My son has battled psoriasis since age 12. He is now 53 years old so he has a long history of this problem. He has been diagnosed as having a particularly stubborn and severe case of psoriasis. Sometime early this year we talked about the problems he was having and he sounded to me to be at his wits end with trying to live with the symptoms. He was able to get some relief if he lay in the sun for hours and hours. But this was very difficult to follow and it did not take away the rash and itch. It was at this point I decided to try the internet once again to find a Solar Home Therapy. I was fortunate to find your advertisement and we were able to purchase your 1790UVB-NB model. Here are the results: The equipment arrived without any problems. Excellent service. Because he had experience with solar therapy at the hospital in London he was able to quickly and easily set up and use it. The results are so positively wonderful that it could literally be called a miracle. Within about six weeks he has completely cleared up his skin. He started out at 15 seconds each on front, back, and both sides and added 5 seconds per day up to 1 minute per side daily. He used the therapy in conjunction with applying Dovonex which to this date appears to be the best treatment cream available. He is now completely free of all lesions, itch, rash etc. Just a very attractive tan on his whole body. His life is totally changed and he is psoriasis free for the first time since he was 12. He does not need the Dovonex and has suspended the solar treatment. He will have to use them only if the condition returns. We have the option for treatment now. There have been no burns or adverse affects so far due to him following directions very closely. We did not apply to any insurance company for payment. The results have been so outstanding that we would recommend the treatment to any one and you may use our endorsement any time. Thanks for changing our lives. He is very happy and seems a different person now. The therapy has made a complete turn around in his life. – It would be important for you to know that he has been using the Dovonex cream for quite a few years – This did not keep the psoriasis from spreading and getting more severe. It gave a little relief but his condition kept getting worse. It was the solar therapy that put him over the edge.S.L.
MY HISTORY: I have been battling Guttate Psoriasis for more than 25 years, with little or no success. I remember back in the early years the tortuous regime of crude coal tar treatments; as well as the baths, the creams, and the pills with the nasty side effects. Of course; the social stigma, which was the worst part of having psoriasis, prevented me from going to parties, swimming pools, beaches, the gym, and even prevented me from dating. It affected my every day life, in every way possible. Eventually the feelings of isolation, loneliness, and depression became overwhelming and this added stress only worsened the condition. My Dermatologist recommended light therapy at the local hospital. I began UVB Broadband treatments and ultimately went on to UVB Narrowband treatments which provided optimal results. The hospital treatments lasted approximately 4 months; and involved visits to the Photoderm Clinic 3-4 days per week. Even after completing hospital treatments, my lower legs never completely cleared. My entire body would, within weeks of completing treatment, flare and the lesions would once again cover my scalp, face, arms and hands, back, trunk, buttocks, and of course the lower legs and feet. It was considered a ‘severe’ case. My insurance carrier (SunLife) through my employer declined my repeated attempts to have the light machine covered. I decided to go ahead and purchase the machine on my own and it was delivered this past Christmas Eve by courier. INITIAL CONTACT WITH SOLARC: When I first called Solarc, I immediately felt as though I had known Steve all my life. He made me feel comfortable from the get go; he is very knowledgeable, courteous, and professional … and never fails to toss in a healthy dose of his brilliant sense of humour along the way. You can sense the genuine compassion, kindness, and caring from the very first time you speak with Steve on the phone. Steve went out of his way to help me select a machine that I could afford, and to have it delivered to my front door in lightening speed so I could start my treatments right away. There was never any sales pressure, nor was there any attempt to get me to buy a machine that I couldn’t afford or that I didn’t need. I had originally wanted to purchase a higher priced model but because I indicated to Steve that although I was employed, I was still on a strict and tight budget; he pointed out that the machine I originally selected came with ‘all the bells and whistles’, but that I didn’t need that particular machine in order to obtain excellent results; subsequently, I not only got exactly what I wanted, but exactly what I needed .. nothing more and nothing less. The follow up was excellent, and Steve was as genuinely thrilled as I was in terms of the outcome of my treatment. Steve really does care as much about you and your health as he does about his own family; and, that’s exactly what you feel like when you deal with Steve, like a member of his own family. He is dedicated and loyal to his customers, and this excellence in customer service is rarely found anywhere anymore! I have nothing but absolute respect and admiration for Steve, and Solarc! FOUR EASY STEPS TO SUCCESS: Step 1 – Unpack the light machine from it’s shipping box. Step 2 – Secure the light machine to the wall using the screws and drywall anchors included. Step 3 – Read, THOROUGHLY and COMPLETELY, the instruction book prior to using the machine. Step 4 – Start treatment the same day! RESULTS OF IN-HOME THERAPY: Here is the MIRACLE of the light machine … beating all the odds, I completed what I call the ‘Clearing Phase’ of treatment … IN SIX WEEKS!!! In the morning I would wake and get out of bed, take my light treatment, shower and dress, and head off to work. It’s just that easy! What an incredible difference to the typical 4 months of hospital visits … especially during the long cold Winter months!!! This was followed by an additional 6 weeks of what I call the ‘Maintenance Phase’. At the end of the 6 week Clearing Phase my skin was completely free of psoriatic lesions, apart from a few very small, hardly noticeable, spots on my lower legs which subsequently cleared during the Maintenance Phase of treatment. I followed all the guidelines in the instruction book; however, I took extra precautions so as not to irritate my skin and compromise my progress and success. I stood slightly further away from the lights than recommended, and gradually ramped up (increased the exposure time per treatment) by slightly less than the book indicated. My skin is fair, and sensitive, and although one feels a natural desire to clear as fast as possible, you only do more harm by attempting to speed up the treatments. MY BEST ADVICE: Read thoroughly, and follow, the instruction book that comes with your new light machine; and, adjust the recommended times of exposure indicated in the book as neccessary according to your own skin type, progress, and individual reaction to the lights (remember that each one of us is very different and unique) and always feel free to contact Steve during your treatment for advice, guidance, and support. MY TREATMENT SCHEDULE: I ramped up to 4 minutes, each side, 4 times per week (every other day). At the end of 6 weeks I noted, with child-like delight and wonder, that my skin was clear and so I began the Maintenance Phase. During the Mantenance Phase I decreased the treatments to 3 times per week (Monday, Wednesday, Friday) for two weeks, 2 times per week for 2 weeks, and 1 per week for two weeks then stopped completely. I remain, to this day, 100% clear … for the very first time in my life!! THE ONLY DOWNSIDE: The additional costs associated with the purchase of new t-shirts, shorts, and sandals. :)J.T.
I would recommend the system to all who suffer with PSORIASIS as I had suffered for over forty years with this condition, and this system is the only treatment that has cleared my body of PSORIASIS.K.L.
The machine itself is very simple to use and ready to go as you take it out of the box. I have nothing but praise to you and to your company.S.B.
My wife is very satisfied with the machine. She keeps telling me that this is the best buy that she has ever made. The equipment is working very well right now.B.E.
When I first purchased the system, I used it properly and regularly and it curred my psoriasis that I had on both my lower legs – I was THRILLED, for the first time in years I was able to wear shorts and Capri pants and not have anyone point to my legs and ask me what was wrong with them.L.T.
My condition has improved greatly. I saw definite results within the first few days, and my psoriasis disappeared almost completely in less than a month.T.K.
At this point I am free of any signs of psoriasis. I am continuing to do daily exposures and have started cutting back on the time to try to figure out what a maintenance exposure time, should be. To me these lights are the only sensible way to cure psoriasis. It works and I have not had any signs of burning. The unit has performed perfectly. I remember being surprised to see significant healing within the first three weeks, when I first started. My doctor had told me that the skin takes six weeks to grow from the inside out. That is why I was not expecting anything for six weeks. I have had this condition for 32 years. I have seen a multitude of dermatologist and have come to believe that they are more interested in repeat business than curing people. My MD was the doctor that wrote the prescription for your system. I don’t see skin doctors anymore. Years ago, they had taken me all the way to tissue paper thin skin, with cortisone treatments.E.P.
I was just cleaning up my e-mail inbox and came across your e-mail address. I wanted to tell you about my psoriasis-free skin! If you recall, I have plantar/palmer psoriasis, and have been using the Solarc system since I received it at the beginning of June. I saw my dermatologist on August 21st and she was very pleased with my progress! She has reduced my medication, and told me to continue to use the light therapy 3 times a week. I thought you would be interested in hearing about my amazing progress while using your system!!K.V.
I am happy to report that the UVB-NB phototherapy treatments have been wonderful in their results. The psoriasis cleared at least 95 percent in about 2 months. Your equipment is terrific. I wish I had discovered it years earlier.V.D.
Great light. Works wonders on psoriasis and other small vascular lesions. Had great results with ongoing diabetic lesions.B.N.
After years of creams, ointments, etc. all the way from childhood, this was the only thing that worked. Doctor is pleased, especially as there’s no more need to slather cortisone or other meds on skin.K.I.
Hello, I am very happy with the Solarc Home Phototherapy System, and you may tell anyone who wants to listen. It arrived safely and was easily installed. My psoriasis has improved greatly, without any burning or adverse effects. Thank you, Stephen, for your prompt attention to my initial inquiry. I was suffering so much, and I can not adequately describe the relief the home phototherapy has given me. Without this system, I would be fighting traffic and taking up a large part of the week traveling to the hospital for treatment. I will let you know how I fare during the summer without the unit at my disposal.M.W.
The Solarc/SolRx is fantastic! The instructions were easy to follow and the Unit is designed perfectly. I do like the black gate that protects the bulbs and the reflective backing surrounding the lights. It’s very straightforward, efficient, convenient, safe and compact. Also, the packaging of the unit for shipping was awesome! I’m amazed at how quickly my pigment (vitiligo treatment) is coming back, especially since I have been using the phototherapy moderately. I have not burned myself at all because I keep the timeframe low and follow the chart in the manual accordingly. Actually, I feel really healthy. I am so impressed with it that I am considering the feet/ hand unit. I would definitely recommend the Solarc/SolRx from this company to others. I am impressed and thankful for your email follow-up. At this time, I can’t think of any other ways to improve the Solarc/SolRx because I am thoroughly impressed. Possibly including a storage cover to cover it up when not being used similar to a sewing machine jacket, is a suggestion. I think the Solarc/SolRx home therapy is an effective way to treat these skin conditions instead of patients having to make frequent hospital visits. Here is a small recap of my vitiligo voyage: I am very thankful and grateful that I could be prescribed this derma light since it took 4 months to see a dermatologist in order to be referred to the Ottawa Civic Hospital Derma Clinic to then be put on a 6 month waiting list for Vitiligo treatment. However after patiently waiting, two years later, I find out by diligently calling to be told that there are too many patients to treat and the hospital cannot accommodate everyone and therefore will no longer take any patients. I was very frustrated to see great results in other people with vitiligo whom luckily were treated sooner and to know that there was effective vitiligo treatment available in Canada. My Family Physician was amazed to see pigment results already. I will be seeing a dermatologist at regular 6 month intervals to monitor me. I will ask the specialist how to maintain my pigment once and “IF” I return to one pigment color. I’m unsure once the results are final, how often i will then have to treat myself for maintenance purposes. I’m assuming its less than the initial treatment. Again, thank you for your considerate email.T.S.
The 550UVB-NB Phototherapy System is the best thing I’ve ever done for my psoriasis! I found it to be very well constructed equipment, easy to understand instructions and I even liked the packaging it was shipped in. The best part is, it worked for my psoriasis! I am basically in my maintenance stage now. Overall I am happy with my unit. I recommend anyone looking for treatment of psoriasis to get one. Thank you.B.N.
There is only one word I can say. Success. I had psoriasis covering probably around 80% of my body. It was so severe. It is now gone. Shortly after receiving the light, and a couple weeks of religious use, the marks were starting to fade. Now they are completely gone, except for a couple dry skin looking spots on my elbows. To be honest, I haven’t even been doing maintenance for some time now; still nothing has come back. There were no problems with the user manual. Your service has been fantastic. Nothing I can think of to improve. So, to sum it up. The use of the light was SO easy. We mounted it on the back of my closet door. It cleared my psoriasis up so quickly. And ive never been happier. I can move easily, I’m not itchy, not bleeding.. I’ve worn shorts for the first time this summer in 3 years. I can’t thank you guys enough Thank you again!!D.G.
I purchased my 1760UVB-NB Phototherapy System 4 months ago because my psoriasis no longer responded to the creams and ointments prescribed by my dermatologist. I am extremely pleased with the equipment. I have not achieved full clearing but I am having very good results. I never had UVB phototherapy at a clinic or hospital before but I received very good advice from the prescribing dermatologist and your very well written User’s Manual gave me the additional information I needed to start my treatments safely. At the start of my UVB treatments I had psoriasis lesions on my knees, the front of my lower legs, my left calf, top of my left foot, the front of my right thigh, the side of my left thigh, my lower back, both elbows, left forearm, top of my right hand, etc. After 40 treatments most lesions were completely gone but the spots on my knees and lower legs only improved very slightly. I then realized that when I stood with my stomach 10 inches away from the bulbs my knees and lower legs stood 15 inches away and I think that’s too far out. So now I block the light from the upper half of the machine and I treat the front of my legs only at a distance of 10 inches. After a total of 55 treatments (40 frontside and backside + 15 just the front of my legs), the spots on my knees and lower legs are flattened and fading away slowly. With any luck I should be in maintenance phase soon. My insurance did not reimburse me but I really don’t mind paying for it myself considering the huge positive impact it brings to my quality of life. To me, it’s well worth every penny. The equipment was delivered at my door in perfect condition, it is top quality, it functions flawlessly and is safe to use. I am truly impressed with your prompt service and professionalism. I cannot think of anything you can do to improve your equipment or your service as you already are way up there. Best Regards,Q.E.
B.C. is my daughter and she is using the UVB every other day during a flare up. And once a week to maintain clear skin. She has a type of psoriasis, but does not itch. She has red patches that resist tanning. This machine burns the red patches off and then she can tan in these areas. It’s really amazing. But it works without drugs, so mostly at 14 years old she’s just happy about the progress. The price that the machine has cost me is well worth it, because it works!I.C.
THIS IS AMAZING I just needed to send an update to my son’s progress with his psoriasis. We ordered it and it was here the next day. We had a bit of trouble as one of the bulbs were broken but I called and the bulb was here the next day, what great service. We started treatment and within 10 days my son’s skin was almost completely clear, After all the crying and all the pain 10 days was all that was needed to bring a teenager out of his shell, years of drugs that were not working has all come to an end and he is so much more healthier. Thank you so much for changing my son’s life.T.E.
Just a short message to thank you for delivering the ballast and the other goodies to repair my lamp. It was a breeze and lamp is working fine. It’s also refreshing to see a company stand behind their product as Solarc has in this case. Once again, thanks.T.L.