Historias de Pacientes
Una colección deTestimonios
que losclientes han compartido
connosotros a través de los años.
Historias de Pacientes
Una colección deTestimonios que losclientes han compartido connosotros a través de los años.
Es nuestro mayor placer de escuchar las historias de éxito de nuestros clientes, y es una gran fuente de inspiración. Esta es una muestra de algunos de los comentarios que hemos recibido en los últimos años más o menos, por lo general en orden cronológico.
La mayoría de éstos son “Copiado & Pegado” de correos electrónicos. En algunos casos, se han hecho ediciones menores para eliminar elementos personales y mejorar la legibilidad. Todas las iniciales han sido cambiadas de acuerdo con nuestra política de privacidad. Los textos en corchetes [] fueron agregados por Solarc.Los equipos SolRx se utilizan sobre todo para el tratamiento de la psoriasis, así que la mayoría de estos comentarios están relacionados con la psoriasis. Donde otras enfermedades de la piel han sido tratadas (como el vitíligo, eccema o vitamina D3), se da la indicación.
Nota: Por respeto a la autenticidad de los testimonios, los textos están en la lengua original, en inglés para la mayoría. Por favor utilice un traductor en línea, tal como el Traductor de Google si es necesario.
Es nuestro mayor placer de escuchar las historias de éxito de nuestros clientes, y es una gran fuente de inspiración. Esta es una muestra de algunos de los comentarios que hemos recibido en los últimos años más o menos, por lo general en orden cronológico.
La mayoría de éstos son “Copiado & Pegado” de correos electrónicos. En algunos casos, se han hecho ediciones menores para eliminar elementos personales y mejorar la legibilidad. Todas las iniciales han sido cambiadas de acuerdo con nuestra política de privacidad. Los textos en corchetes [] fueron agregados por Solarc.Los equipos SolRx se utilizan sobre todo para el tratamiento de la psoriasis, así que la mayoría de estos comentarios están relacionados con la psoriasis. Donde otras enfermedades de la piel han sido tratadas (como el vitíligo, eccema o vitamina D3), se da la indicación.
Nota: Por respeto a la autenticidad de los testimonios, los textos están en la lengua original, en inglés para la mayoría. Por favor utilice un traductor en línea, tal como el Traductor de Google si es necesario.
Look at what people are saying about us on Google Reviews
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I purchased my Solarc 8-tube sun lamp back in 2003 when I lived in Canada and it has worked flawlessly since then. The only thing I had to do a few years ago was to replace the UV tubes since they have a limited life, just like any other bulb or tube. I simply ordered those from Solarc and they arrived a few days later.
Recently, I moved to France and, once settled in, I contacted Solarc to ask if they could help me convert my lamp to 220VAC (since my Canadian lamp operates on 110VAC). I was very pleased and impressed by both the customer and technical support that I received from Solarc so many years after originally purchasing my lamp.
I then ordered the parts required for the voltage conversion from Solarc and I received them in France about a week later. From there, Solarc gave me lots of guidance by email to help me do the conversion work myself.
And, after disassembling the rear access panel of the lamp to carry out the conversion, I also had another pleasant discovery. The workmanship … More inside the lamp was very professional and the overall design was well thought out and, indeed, easy to upgrade even 19 years after it had originally been manufactured. That’s nice to see in a product, and very unusual in most products these days.
Overall, I can say that the Solarc lamp has helped a lot in improving my psoriasis for nearly 20 years, and now I look forward to many more years of reliable operation.
Thank you, Solarc! -
The unit I purchased is exactly as described. It’s well built and simple to use. One of the staff reached out after I ordered to make sure I was getting the correct plug for Canadian outlets as I had mistakenly ordered one for European outlets. He was professional and friendly. Shipping was very fast. I’m very happy with this unit.
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The product was as described and at a very reasonable cost. Nicholas was extremely helpful and accomodating. We are very pleased with the service provided and the product purchased.
We will certainly recommend Solarc Systems to friend, family and anyone out there who may need the products they provide. -
Great customer service and assistance with a knowledgeable staff.
I purchased the full 5 panel system and it was easy to set up with very clear instructions.
I started my treatments one week ago and am only four treatments in and my skin has already improved significantly! Definitely one of the best investments I’ve made for myself.
Dr. George -
The delivery of the light unit was fast. It was expertly packaged and damage free. The light unit itself is easy to use and we can’t wait to see results. (Previous experience in a professional phototherapy clinic was successful but too much of a commitment to keep up - home is the way to go!)
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Our purchase went extremely smoothly from Solarc Systems...it was shipped and received promptly and customer service was quick with a reply to us when we had a question after receiving our light! We are excited to improve the Vitamin D level in our bodies using this light! Thank you so much.
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I have had psoriasis for over 50 years and have experienced the treatments available. I have found that photo therapy works best for me but found that multi weekly trips to the clinic for this treatment to be very inconvenient. A friend recommended the Solarc home system and I have been using it for 4 months now. I couldn't be happier with the results and the convenience of having the system in my own home.The product and product support are excellent. I wish I had bought this system sooner.
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Very recently I bought a system from Solarc to help with my psoriasis. To date I have not noticed any improvement in my condition, however it has only been two weeks which I don't believe is enough time. I can say though that the system was very easy to install (basically just several screws in the wall), easy to use and appears to be very robust. I picked the unit up myself at Solarc-the entire team was friendly and a joy to work with.
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Everything is five star about this company. Spencer is EXCELLENT, helping us through the entire process of acquiring a prescription to delivery of a master unit. Customer service is excellent, shipping is excellent, their manual is excellent , everything about this company is perfect. My husband has whole body psoriasis and stopped received photo therapy once COVID hit the USA. He felt it was unsafe being in the light booth at his dermatologist and also hated the 30 minute drive back and forth, not to mention time waiting to even get into the booth. Buying the SolarRx 720M Master was the best investment of our lives. With just 8 treatments, his psoriasis is clearing up and it had been absolutely awful. He doesn't take drugs, and steroid creams no longer work for him.
Photo therapy has always worked for him. So we tried working with a US company that sells similar units, but the customer service and insurance issues were a nothing but a pain. After one year of dealing … More with this BS, I found Solarc online , got the prescription from my husband's dermatologist , and purchased the master unit with our own money. Didn't want to deal with insurance and delays any longer. Thank goodness we did, and we would highly recommended you do the same!! Spencer will make sure that your experience with Solarc is amazingly simple and successful!!
Linda, Maumee OH USA -
This product has changed our lives! Using the Solarc light panel my Dad bought a Solarc for his very severe psoriasis back in 1995 literally changed his life so positively, his skin is virtually clear since using it. About 15 years ago, my psoriasis got really bad so I would go to my parents and use the light and I am now blessed with clear skin also. Recently my 10 month old grand daughter has broken out with terrible eczema and I contacted Solarc to see if she would be a candidate to use the panel and they have suggested a different type of bulb from the ones we had back then but with dermatologist supervision she can have clear skin too! I HIGHLY recommend this company and their products and advise. Thank you Solarc!
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I started suffering from psoriasis about 8 years ago and at first it was quite manageable and could be treated with cortisone creams but it worsen with time. I have been able to control the major flair-ups with phototherapy at my dermatologist's office but with the pandemic this spring that wasn't possible. This company was recommended by a dermatologist to my daughter who also has psoriasis. I used to have to drive 30 minutes for a 5 minute treatment and then drive back at least 3 times a week. I finally purchased a 10 bulb wall unit and it is the best decision I have ever made for my skin. The results are amazing and the convenience of using this unit in the comfort of my own home is fantastic. After 8 weeks of treatments every 2 days, I am once again in remission and my skin is clear. I couldn't be more pleased and highly recommend this company.
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Since I live rather remotely, I decided to buy a five unit system (one master and four add-ons) instead of driving four hours round trip for less than a minute of phototherapy in my dermatologist's office three times a week. It was a life changer. Talk about convenient.
The service was great when I bought the system in 2012, and again today when I called parts that went missing when the unit was packed up for moving.
I purchased 2 panels early march and have been increasing my ultraviolet light time. each week. and my skin has healed almost 100%. These are before photos and after photos.
Hi Solarc Team,
I am using your full body system for treatment of psoriasis mainly. However I must admit, it has helped my joints immensely as well. I am still in the clearing phase.
I really haven’t any real issues with the unit, only slightly burn once, I simply dialed back to the prior setting and all was well. I went as high as 2:36 but I’m now dialed back to 2:14 and seem to be okay, I use the unit three times a week as requested by the doctor.
Manulife Financial was actually great to deal with, and I received 100% coverage with my plan.
Solarc Systems team was wonderful and I’ll be honest one of the best companies I’ve ever worked with. I would highly recommend them and the Philips Bulb system. I haven’t felt this good in years.
Thanks
I am thrilled with the unit and am very pleased to have rid myself of the tedium of applying ointments that don’t really work over the long term. I’ve been dealing with this disease for over 30 years, generally with progressively worse symptoms. This is the next best thing to a cure, as far as I’m concerned, and wish I would have done this long ago.
Improvements were seen within the first couple of weeks of use, with dramatic improvements after 2-1/2 months. I am currently in the maintenance phase of treatment.
I was initially treating for 3:20 per side, as per the recommendations, then continued at 4:00 minutes per side after about one month. I was completing 4 or 5 treatments per week. I recently went on a business trip for a week and have noticed that the psoriasis is still under control (just starting to come back), so will start a maintenance phase once per week.
I purchased your handheld device to treat my psoriasis. I have patches on my elbows, shins from the top of the foot to my knees on both legs and a few spots on the back of the legs, a small patch on my back and scalp.
My elbows are clear and the back patch is almost gone. I’m so thrilled ! My legs are still a work in progress though. Although my legs have improved they are no way cleared like my elbows.
I should have listened to you. You recommended I go with a full-body unit and I wished I had. I find it very difficult to treat my legs so as to not overexpose where I have already treated. Do you have any recommendations?
Otherwise, I am very pleased with your UVB therapy unit.
I’m confident that I would be in total remission now if I had purchased your larger unit.
I used the device for psoriasis which I have had since 1981. I have used photo-therapy for 38 years (PUVA and UVB). UVB only for last 23 years. My skin condition has improved dramatically with the home unit because I am not missing any treatments as I was when I had to attend at a Dr.s office (45 miles away).
I am currently in the maintenance phase, which is one treatment every 4 days for 2 minutes per side. I do 4 sides, front, back and two sides. If I was not stopping my treatments to go to Hawaii for two months, I would gradually reduce my treatment to once every 10 days or so and eventually stop until the psoriasis returned.
I have had no issues with the unit at all, I have had no adverse effects. I have had 26 treatments since I received the device. I started at 45 seconds per side and have worked up to 2 minutes which I have been at for the last 6 treatments. I am going to Hawaii for two months so will not have any treatments while I am away. I will wait for my psoriasis to return before starting up with treatments again. I expect I should be good for the next 6 months or so based on past experience with my skin.
I had no insurance help. Paid for the unit myself. It was costing me $20 in gas and three hours of travel time to attend a session in another city (closest available to where I live) before I got the unit. I have saved over $500 in gas if I had had to travel 26 times so far plus three hours of my day. I expect the unit will pay for itself within 3 years.
I am completely satisfied at this time and my overall experience is I should have gotten a home unit years ago. Skin has never been clearer, no missed treatments anymore and I’m saving money and time.
I see my dermatologist once a year and she is aware I have a home unit.
Feel free to use my feedback as you wish.
Very satisfied customer,
Hello
My psoriasis is gone! Best money I have spent! I had on 70% of my body, it was mentally affecting me at that point. I started using and it is gone in 1 month! I now use only 1 once a week or as needed if stress brings a flair up. My dermatologist was amazed at the results.
I live on a small island outside Vancouver so traditional light therapy was not an option because of travel. Thank you!
For the first month, I used 3 to 4 times a week for 1.5 minutes front and back and 30 seconds on each side. Now just 2 minutes preside once a week.
Thank you,
I am happy to give you feedback after using the unit for a year. I love my Solarc Phototherapy Unit and my quality of life has improved so much after using it. I use it for psoriasis and am now about 90% clear right now.
That is from using the unit all last winter, 3‐4 days a week, beginning at 1.5 minutes and going up to 5 to 7 minutes on my worst areas. I did have some redness and then just cut back on the time. So far, I haven’t had any problems with the unit.
For the first time in 15 years, after using the phototherapy unit all last winter, when May arrived, I started going out in the sun and swimming in the ocean and was about 90% clear by mid‐June and could stop using the unit for the rest of the summer. (Except for my back areas, which I still did but only about twice a week for a short time ‐‐‐light maintenance.
I am back using the phototherapy unit now about 3‐4 times a week, for about 5 minutes front/back and each side. I’m about 85% clear as it comes back in the winter, but really, it is 50/50 clearing/maintenance.
I play tennis and wear skirts now and no one stares at my legs because they are pretty much clear except for a few stubborn spots on my knees, which, after the past 15 years, I can happily live with.
I would recommend this unit to anyone with any skin issues. It works and I love it and am so thankful for your company. I wish I knew about it years ago. So, yes, you may use my response in any way you like as I hope it helps other people with skin issues learn of your product.
I can’t think of any improvements.
Thank you again,
- Much improved. 90% clear
- No problems with instructions.
- No burns or anything. I started with very short sessions and have not had to increase them
- 1 minute and 25 seconds per side
- I made a block out board for the top half of the light because my problem was from the waist down. It hangs on the hooks.
- If you made a block‐out board that would hang on the hooks and was foldable to different lengths, it would be a good accessory.
- Very satisfied. Best skin I’ve had in years and I save on prescription ointments
- 9/10 satisfaction. Consider me a promoter
The SoIarc Home Phototherapy has been a LIFE CHANGER. Nothing has helped my Severe Psoriasis as much as these light therapies. All MD’s want to do is give you the newest drug on the market with severe life threatening side effects in the US. Desperate to get relief from my Psoriasis which covered 80% of my body, I tried a few. Ended up in hospital with Pancreatitis and nearly died from prescribed drugs. My wife searched the internet for help. God was with her when she found Solarc Home Photo Therapy. Scales are lessening and skin is actually completely healed on buttocks and lower back which was severe and painful to sit or lay. Hardly any scales in bed in morning. Legs have more healing to do, but I know they will be healed in time. I am so grateful to Solarc Systems. Thank You!!!
My hands before and after narrowband UV Light therapy using the Solarc Systems 550 hand and foot machine. These results are after a mere 7 weeks of treatment.
I would say my condition has improved about 98%!! I write this with tears of joy! I have worn shorts this summer and a short sleeved shirt to work even!! My husband can’t stop touching my smooth back and legs! BEST THING EVER!! I am approaching my maintenance phase! I am so thrilled by this.
My nose was getting burned slightly when I would up my time. I have since just increased my time by 5 seconds instead of 10 and this seems to have helped tremendously. I am currently at 2.35 per side, 3 days a week.
My overall experience was amazing!! The gentleman I talked to and asked questions to prior to my purchase was so patient and kind when dealing with me. He even handled my crying like a champ (tears of joy, but still!!). The system came in so quickly and has changed my life and has got me excited about summer for the first time in my life!
I am happy to report that the Phototherapy lamp unit (1000 series, six foot, 10 bulb panel) has worked very well for me. After receiving the unit in late January 2015, I proceed to use the unit every other day for a period of time (Feb-Mar). By the end of March 2015 my condition had improved to the point that for April and May I used the unit only three times per week. May 20th was the last time I used the unit as my condition has cleared. My reason for using the unit was to clear the itchy red bumps called Grover’s Disease. It is a transient disease. In previous outbreaks, I had been treated at the doctors (dermatologist) office. However, Medicare refused to cover the treatment this time. Consequently, with my doctors’ approval, I purchased your unit. I will be going back to the doctor tomorrow for a checkup. However, I’m happy to report that, for the present, I am clear of the problem. I has no problem with the device or the user’s manual. However, the goggles were difficult. The tab on the sides which fit over the nose were painful to the skin. I used the goggles I had received from my doctor for when I was receiving treatments there. I followed the advice in the manual and increased my exposure time gradually to a total of nine minutes. No burns or other problems. So, in summary, the device worked very well for me. You may use my feedback in your marketing.
I would like to say that I am very pleased with this device. I have had no problems with this equipment at all and it works very well at keeping my skin condition in check. It has enabled me to treat my condition at home rather than making a two hour trip to the Doctor 2 to 3 times a week. I suffer from a skin condition that the 4 different Dermatologist’s I have seen are unable to determine the cause or even classify it as anything other than some sort of “Dermitits”.
I have included some pictures taken in 2010 when the problem first appeared. Early treatment included different drugs such as High doses Prednisone and Cellcept. I stopped the use of these drugs due to the dangerous side affects associated with them. My doctor then started me on the NB UVB treatment which worked very well after about 3 months. However, as I mentioned earlier, the drive time was a killer so I stopped after about 9 months hoping the problem had been cured. Not so, the skin lesions returned although not as bad but still bad enough. I then purchased your product and began treatment as soon as it arrived I purchased this device out of my own pocket because my insurance would not cover it (Kaiser Permanente of California). But that’s is ok. It is worth every penny I paid. I followed the user manual guide lines for treatment times and after about 2 months my condition improved by 90%. It is almost non existent with only an occasional outbreak that is very slight. It takes a little longer and I have to change positions 3 or 4 times during treatment than the unit at the doctor’s office, which was a fully enclosed unit. Other than that it woks just as well. I am currently in the maintenance phase of treatment. My treatment time is; 3min 30sec front facing, 3min 30sec rear facing and 2min 40sec side facing(each side). Treatments are 2 or 3 times a week as needed. I have had no burning or discomfort. As I stated before I have had no problems with the device it works perfectly. It was easy to unpack and setup and I am very happy. You are welcome to use any portion of this feedback for your marketing materials including the enclosed pictures.
The skin issue seems to be a combination of pruritus secondary to age and medications, and angioedema secondary to one of my drugs (which I stopped). Nevertheless the phototherapy definitely helped the itch, and now I am trying to just use the sun! I shall likely use the device again in the fall, when there is less sun exposure possible. I am a physician and I have not yet addressed this with my GP.
Your company was suggested to me by a colleague, who herself has Psoriasis, during a morning seminar.
The areas I have treated are clearly better than those I have not (the worst itch is on my forearms which are well controlled) but I tend to be too lazy to properly treat my back (the wand is a little too small for that, although I get a larger exposure by standing further away and using a longer exposure time.
All in all, I am quite happy with it.
My treatments are highly successful. In all honesty, SolArc owners manual and sales rep Gary have been more helpful to me than any MD I’ve seen. I believe your home equipment is superior to the National Biological clinical equipment I’ve used at the local University Dermatology Department.
I experienced an ongoing problem with the University Dermatologists and their insistence on treating with a One Size Fits All approach. At the clinic I experienced frequent NBUVB burns and constant bullying for not being able to receive “a full therapeutic dose.” Fortunately, one of the Dermatologists is reasonable and responsive to my treatment concerns regarding CTLC-MF (Mycosis Fungoides) diagnosis. While my regular Dermatologist would like me to accept corticol-steroid and chemo drug treatments, she is supportive in treating with NBUVB only.
Update: I started Psoriasis Protocol from your manual using the Expandable M1 + 2A set up. Exposure time increased much slower than protocol suggests, finally reaching 2:05 two x per week by the end of the second month. By the end of the second month, my skin was 95% clear. While skin will occasionally react to tx with a mild warm reddening that passes within a few hours, I have experienced absolutely no skin burns from home treatment.
I maintain at 2:05 one x per week and my skin is beautifully clear and completely comfortable. I do not see oncologist, but visit my skin doc 2-3 times a year. She is quite impressed with results and recommends that I continue with present protocol.
I would say my condition has improved about 98%!! I write this with tears of joy! I have worn shorts this summer and a short sleeved shirt to work even!! My husband can’t stop touching my smooth back and legs! BEST THING EVER!! I am approaching my maintenance phase! I am so thrilled by this.
My nose was getting burned slightly when I would up my time. I have since just increased my time by 5 seconds instead of 10 and this seems to have helped tremendously. I am currently at 2.35 per side, 3 days a week.
My overall experience was amazing!! The gentleman I talked to and asked questions to prior to my purchase was so patient and kind when dealing with me. He even handled my crying like a champ (tears of joy, but still!!). The system came in so quickly and has changed my life and has got me excited about summer for the first time in my life!
From 2003 to 2013, the eczema on the back of my calves was getting progressively worse. At Christmas 2012, living in Toronto, I had to wrap my legs with tensor bandages that went under my jeans before going outside. In October 2013, I began using Solarc’s 6 foot tall UVB narrowband lamps (I have 2) and that winter my skin condition was gone and remains gone! Further, I was doing research on Vitamin D and I got my vitamin D blood levels tested in April 2013 and it was the most deficient possible result: 25 nmol/l. In May 2015, after an 8 month stretch of very consistent Solarc lamp sessions, my vitamin D tested at 140 nmol/l. 140 is considered in the optimal range by many progressive health care practitioners. It represents the vitamin D levels that the remaining hunter gatherers in Africa have. Overall, I am thrilled to be free of my skin condition and to be optimizing the sunshine vitamin which I was so lacking.
I’ve been using the phototherapy for a few months now and have been pleased with the results. Initially there was about 90% clearing on my elbows and ankles which were my worst areas. This happened after about 15 to 20 treatments of 2:30 min.
The Phototherapy System has been working great, I been using it to help control my psoriasis condition. Originally my body was about 50% covered mainly on my arms, legs, rear, and back. My back and rear is now clear, still some on the elbows, and the legs still have the most coverage. Guessing I am down to about 35% coverage of psoriasis on my body, so I’m still in the clearing stage. Been using the system 3 times a week, 3 minutes on the front and back, 2 minutes on the right and left side, totalling 10 minutes each session. No skin burns or anything like that, my dermatologist continues to remind me not to overexpose to avoid future skin cancer or similar conditions. The system has been a blessing, it has been more convenient to use at home, then visiting the doctors’ office three times a week. My insurance at that time did not cover for it, the reason is that my location to the doctor’s office was close enough that I could use the system there. Anyhow, thank you again for providing this wonderful home system at a reasonable price. To be honest with you, the system you build to help people treat their conditions is really priceless. God bless always.
I have had Great success with this unit. I have had psoriasis for 40 years and have not had this much success with topical products. I chose this device as my primary mode of treatment as I do not want to take biologics. Topical treatments were not working anymore.
I would recommend this unit to anyone who suffers from psoriasis as a possible alternative to topical steroid treatment or biologic.
I am happy to report that the ‘system’ is working just fine. It took several weeks before my skin cleared up. I diligently took the treatment every second day as suggested, working up to 5 minutes each side. I stopped at 5 minutes because I am an impatient person and thought that long enough. Luckily I am not severely afflicted with Psoriasis, mostly my legs are affected with the odd spot here and there on my trunk or arms. Once my skin was clear, I went on the maintenance program, and I was away on vacation for several weeks. But of course it does not take long, and a bit of stress, for lesions to reappear. So now I am getting back into a regular routine again. There have not been any problems with the equipment and the manual is very explicit. We were very impressed with the quality of the equipment and my husband had no problem installing same. I have not had any skin burns, in the beginning a bit reddish, but no adverse effects as far as I am concerned. The product is very solid and well constructed, the service was prompt and excellent.
I bought the 1740 narrowband UVB machine and have been using it in conjunction with Protopic. My main vitiligo affected areas consisted of the abdomen, armpits, neck, legs, and elbows.
I found that the Solarc unit and protopic combined have been extremely effective in repigmenting almost all areas. The improvement in the armpits and elbows is much slower than the other areas. I saw the first few dots of colour appear just after two weeks of using the machine. After about 4 months of use, I was at about 50% repigmentation and after 6 months, I was at about 80-90% in all areas except the armpits and elbows which remained at about 50%. Obviously, the solarc unit has proven to be extremely effective on me and I would highly recommend it to anyone. However, I believe its effectiveness depends on which areas of your body are affected by vitiligo and how long you’ve had it, etc. For example, I believe that hands and feet are much harder to repigment. Thanks for your help and for creating a great machine.
You wouldn’t believe the remarkable change in my feet and hands. The treatments took about 3-4 weeks before I was able to see a difference, but now I can go barefoot (even outside) and I can wear sandals again. I can also shake people’s hands and receive change from clerks without feeling embarrassed about how my hands looked. I haven’t had any problems with the equipment at all. As a matter of fact, it sits under my computer desk and when I’m working on my computer, I do my treatment and I’m done. No skin burns or adverse effect, only tan feet and hands! It’s a wonderful product and the service that you gave us Steve, was great. We were very successful with our insurance claim. They paid 80% of the charge and we received our check within 7-10 business days after paying Solarc. Our insurance company is Aetna. It is an unbelievable product and I would recommend it to anyone who was having the problems that I was having.
I have been using the System, almost exclusively to treat the palms of my hands. The treatment has been going well; my skin condition has been as good as it was when I was under a physician’s care. No problems with the equipment or User’s Manual. I have not had any burns or other adverse effects. I was successful with my insurance claim. Thank you for your product.
Just wanted to give you an update. My psoriasis is almost completely cleared (I’m the only one that can see it really). I’m so excited. It’s been 2 ½ years since I last saw my skin looking so good. Such a relief and a boost to my self confidence. Up until 3 weeks ago I thought I’d be wearing long sleeves and pants all summer long – not anymore! So as you’ve probably already predicted I’d like to know my options for buying the machine I have or purchasing a new or used one?
Between medicine and light treatments, it made a wonderful difference. Now with summer here, I dress down as much as possible and use sunlight.
I am doing well and the treatments are working. I have had Vitiligo for about twenty years. It has always responded well to phototherapy treatments, but then returned when the treatments stopped. With my home unit, I believe it is reasonable to expect complete re-pigmentation (which I have attained before). After that, I am hoping to use my SolRx System for maintenance purposes. I am completely satisfied with my unit. My insurance company gave me a quick pre-authorization. This was based upon a letter from my physician indicating the likelihood of me needing treatments for some time to come. In my own letter, I pointed out the cost savings to them. It is far less expensive to make this one-time purchase than to pay for on-going clinic treatments.
Thank you for your follow up. Things are progressing slowly but surely. My type of psorasis tends to take a long time to clear. I look forward to when it does. At that time I believe my home therapy unit will be further appreciated as it will allow me to curb future flare ups before they become so hard to get rid of.
I am really pleased with the lamp. I did not have any problems in installing it and in using it. My condition improved significantly. My psoriasis decreased 80% which is just great. I’m really pleased with the service I received from you.
We had no problems setting up the unit and the usage instructions were very clear. I was beginning to see some improvement after about a month’s usage. It is typical for me to respond fairly slowly as I have had a VERY long history with UVB therapy (approx 30 years off and on). I was on a three week vacation and am now back at square one in terms of my condition. It is a godsend being able to have the unit at home. Although I currently reside in an area where a therapy unit in a hospital setting is not available, I am a former resident of Toronto and used to lose four to six hours in transit to and from therapy every week, not to mention the time spent lounging in the waiting room if things had fallen behind. This is a much more cost effective solution even with the large out of pocket outlay. I would highly recommend this as a solution to anyone with a history of this being the only effective method of treatment over a long period of time. Thank you for providing the product. The only suggestion that I would make, and it may of course run contrary to your business plan and profit margin, but offering used and reconditioned units could make this a viable solution to those who might not be able to afford a new unit without medical coverage.
Just wanted you to know that I received the bulbs today. Everything was in excellent condition. Thank you for including the goggles with the order. I forgot to order them when I ordered the bulbs. Again, thank you for your excellent personal and professional service.
My skin was almost completely clear, but my psoriasis has started to come back in the last week or two… I was only doing maintenance treatments. I’ve talked to the nurses where I was being treated and was told to restart daily treatments for a few weeks. Should clear by then. No problems yet with the manual or equipment.
We had no problems setting up the unit and the usage instructions were very clear. I was beginning to see some improvement after about a month’s usage. It is typical for me to respond fairly slowly as I have had a VERY long history with UVB therapy (approx 30 years off and on). I was on a three week vacation and am now back at square one in terms of my condition. It is a godsend being able to have the unit at home. Although I currently reside in an area where a therapy unit in a hospital setting is not available, I am a former resident of Toronto and used to lose four to six hours in transit to and from therapy every week, not to mention the time spent lounging in the waiting room if things had fallen behind. This is a much more cost effective solution even with the large out of pocket outlay. I would highly recommend this as a solution to anyone with a history of this being the only effective method of treatment over a long period of time. Thank you for providing the product. The only suggestion that I would make, and it may of course run contrary to your business plan and profit margin, but offering used and reconditioned units could make this a viable solution to those who might not be able to afford a new unit without medical coverage.
Actually, I am using the phototherapy unit to treat my patients here on Guam. I am using it for psoriasis, vitiligo, and severe eczema. It is working great and has made a tremendous difference to the lives of quite a few people. There have been no side effects except for mild redness, ever. Only one person failed to improve significantly with the treatment (psoriasis person). It has been most rewarding to treat these folks, particularly the children, with no side effect and such great results. I am very happy with your unit. I had originally wished for a full box, but the folks come in do one side, turn around and do the other, and out they go. The extra few minutes does not make a difference in my practice.
I just wanted to thank you for all your help with the UVB panel. It’s only been 3 weeks since I have began using it and I am already seeing a significant difference. I no longer have to feel embarrassed about my skin and wear long sleeved shirts in this sweltering heat. This machine is really a blessing for patients like me who cannot try any sort of other treatment because they are trying to conceive. However, despite that, I personally believe that light treatment is the safest, most effective, and most convenient treatment for psoriasis, regardless of the patient profile. I only wish that I had purchased the machine earlier! Thanks again.
We just set up the unit. We’re using it for correction of Vit D deficiency. We’ll recheck our serum Vitamin D next month after about 10 treatments. We’re taking 2 treatments/week. The manual and setup were straightforward.
It is the most effective treatment I have used yet (15+ years) for my mild case that normally affects about 2-5% of my skin. Surprisingly, the NUVB seems to be more effective that suntanning for me. I’m now using it two times per week in maintenance mode, along with some occasional steroid cream, and remain almost completely clear. I think it is a great product and the web and e-mail support has been great. I noted that in the latest budget there is a provision for phototherapy devices to be claimed as a deduction. The equipment is a little expensive, but I realize that it is a specialty item and not mass produced. I would have been willing to pay even $5K+ out-of-pocket for a long-term effective treatment such as this. Even a mild case of P has been a royal pain over the years dealing with the soreness and psychological impacts.
I am almost completely cleared. I only have maybe two or three little pea sized lesions. I have had absolutely no problems with the light box. It has truly made a world of difference. I don’t have to worry about the stresses of going to the Dermatologist for treatment. I can do them in the comfort of my own home. Unfortunately government insurance does not cover the purchases of light boxes, at least not mine. Treatment is available at the hospital where I do my follow ups and because of that my doctor specifically said that the government will not pay for it. It states that on the prescription. Keep doing what you are doing. This was one of the smoothest purchases I have ever done. I was really impressed with your service. I was a little nervous at first; making such a large purchase on line. But you were courteous and the delivery was prompt. I will definitely recommend your company to anyone that that I know that needs therapy
The treatments worked as I hoped and dreamed they would. Three months of every-other-day treatments, increasing by 10 seconds per treatment up to 3 minutes and then holding at that…. and the psoriasis was 98% gone…..and remained that way for about 4 months. (I’m outdoors a lot in the summer). Restarted treatments October 1, and already the psoriasis has stopped progressing. At present am treating fronts of shins, elbows, and palms and backs of my hands. I hope for cure, plan on repeated remissions. I no longer have to plan my life around painful, cracked and bleeding hands. Thank you. The machine is, so far, working to perfection. The design is practical, the safety features appreciated, the construction solid. The users manual is clear, concise, and literate. Again, thank you. Thank you so much for the follow-up. Do wish all my business dealings could be so satisfactory and so pleasant.
i am extremely happy with the results. my skin is pretty much clear except a few small areas that i am tackling. as a result i have been able to confidently enjoy this wonderfully hot summer we have had. i am now on more of a maintanence shedule 2 – 3 times a week for a few minutes. the system is easy peasy, no problems and very convenient to have in my home. sunlife is my insurance. they rejected the first go around. i have not had a chance to reapply. stephen, thanks very much for dealing with my questions back in april, as you know it is a big purchase. the fact that it works is a great comfort, making it all worthwhile. i don’t take clear skin for granted anymore. thanx and sincerely
My treatments worked well. I had a flare up prior to receiving my machine and it took 6 to 8 weeks to clear (same lapse of time as at the hospital). My skin condition has improved significantly and my quality of life has improved. Since I have my Solarc/SolRx Phototherapy System, I have control on what works for me. (eg: it it rains for a week and I notice that my psoriasis starts to appear or feel it, I will use my machine when I cannot be exposed to the sun. By doing this, it prevents my spots to worsen or new spots(I don’t have too many). I will find out during the Winter months how it will really work for me. There is no problem with the equipment nor the user’s manual. I was surprised on how it is easy to set up and use. It is no more complicated than plugging a microwave or set a timer. There is even a safety feature (key). The service is great. I made the request for payment for the equipment to Medavie Blue Cross in the past (a few years back) and it has been denied. I prepared a file for the Benefit Review Committee (Blue Cross) and to my surprise they paid 80% of the costs. Your website was very helpful. I prepared a lenghty letter (file) using your examples. It is true that I started treatments in January 2004 and I was still going to the hospital (288 KM round trip) in March of 2005. I also printed photos from the internet showing the insurance company to what level I was when I started my treatments. My dermatologist and technicien were very suprised they paid because this company has been the only one they knew who were not assisting. Hoping this is helpful.
The photo therapy light worked beautifully. It cleared up nearly 90%. We went south in October and I could actually wear shorts without feeling like a freak! Thank you I do have some “hot spots” coming back and I have been back in “therapy” again. Thank you again, it has been a lifesaver.
The photo therapy light worked beautifully. It cleared up nearly 90%. We went south in October and I could actually wear shorts without feeling like a freak! Thank you I do have some “hot spots” coming back and I have been back in “therapy” again. Thank you again, it has been a lifesaver.
I am very pleased with my Solarc. I do wish that I would have taken before and after pictures. My pigment is about 50 percent returned with hopes for full pigmentation! Thanks for checking in. Until next time
Hi Bruce: The machine is working very well. I was in such agony and now I can even wear sandals. My feet rarely split and I feel, in time, that I may get even better control. I tell most everyone about you folks.
I couldn’t be happier with the results I’ve had with the light machine. I fastened it to the wall in the bedroom and started treatments the day it arrived and have had no problems with the machine. Other than the treatments taking twice as long as in the doctor’s office because they have a machine that surrounds your whole body the results are the same. As in the doctor’s office I started seeing a big improvement after about fifteen treatments and by the time I completed thirty treatments my skin had pretty much cleared up. I discontinued the treatments after the thirty and about three weeks later the psoriasis started coming back so I resumed treatments and within two weeks it had pretty much cleared up again. What a pleasure it is to have the light machine right in my own home, no more having to get pre approval from the insurance company for treatments and best of all as soon as the psoriasis starts coming back I can resume treatments immediately and keep it under control. After a couple letters to my insurance company from my doctor, they felt it was medically necessary and reimbursed me 80%
Thanks for your email, it’s great to know that you follow up on your equipment. I have had great success with my machine – my skin has honestly never been better – I am almost clear – which has not happened in my life before – 34 years and counting – but I do think that with the help of my narrow band unit I will be clear this summer. I have been being followed by my dermatologist – and feel good about how often I check in with her – approximately every 3 months now. I was also impressed by the speed of your response to my order and the delivery of the unit – I thought I would be in for a several week wait and was pleasantly surprised by how fast you responded! Keep up the good work -if you have any other questions please feel free to email me.
The machine is great, and my skin has almost cleared. I am at 40 seconds front, 40 seconds back, then 22 seconds each side. At first I only treated my front and back in hopes that reflective UVB would treat my sides, but with shadows from my arms, etc. that was not the case. The front and back had almost completely cleared before I started assign sides at 2 sec. and increasing from there. Sides are almost all cleared now. Only trouble spots are below the knees – I have several tooney sized spots that are being stubborn (probably due to the light intensity decrease near the end of the tube). I will probably wait until my sides are clear, then start using a stool to treat my calf areas. The manual was great, seemed complete. I had already done some treatments at the local hospital about 3 years ago, so it was familiar to me. The only suggestion on the manual would be to elaborate a bit in the area of skew or side treatment – how to introduce it, e.g. timing, and how to start treatment for “stubborn” areas. e.g. in my case, how to start adding time to lower legs (wear shorts, etc. and use stool – introduction times, increase times, etc.) All in all, I am 110% satisfied and am glad to be finally almost psoriasis free! My doctor will probably have a heart attack when he sees me next! Thanks again, and if you have any other questions, or want more info on my experience, please let me know.
The treatments have been very successful. For the first time in 24 years, I am not suffering through the winter. I saw my dermatologist, and requested a prescription for a topical ointment so that I can use both the light therapy and the ointment together in the treatment of my eczema. I use different strengths of sunblock lotion for areas that require little or no exposure to the UVB. I have learned how to regulate the time spent before the lights; i.e., sometimes I just need to maintain healthy skin, at others I need to increase exposure due to flare-ups. And if I should go awhile without light treatment, I need to start the routine all over again; i.e., begin with a short period of exposure time, and gradually build it up again. My doctor was very pleased with the results, as well as with my personal plan for treatment. As an added bonus, I find that the lights are keeping me acne-free. (Even at xx years old, I tend to break out once in a while … when the time comes, I will probably be the only senior citizen requesting a wrinkle cream with acne control!) I do find, however, that my skin dries quite easily as a result of the lights and cold weather. Unfortunately, the lights cannot replace wintertime’s lack of humidity! Therefore, I maintain a regular moisturizing routine, including Doak Oil baths, which help. This was an expensive investment for us. However, finally enjoying eczema-free skin makes it worthwhile. I am very pleased with the results, and only regret that I did learn of phototherapy sooner. Thank you for your interest.
I am very pleased with the Solarc equipment. The manual is clear. I have had no problems with the machine whatsoever. I can’t express enough how this machine has helped fade my psoriasis patches. Almost non-existent. My self-esteem has been restored. (that’s saying a lot) Even my daughter says “I have a new mommy.” Life is good. The insurance company was Manulife. They covered me 100% They accepted my claim immediately. I had no problems with coverage from them at all. I was worried that I would have to continuously send letters but that was not the case. The letter guideline example your web site provided was very helpful. I apologize for not getting back to you sooner. I was excited to receive my machine that I wanted to start my treatments right away. The machine is amazing! Thanks so much. I’m so glad I saw your ad in a medical magazine in my doctor’s office. You need to advertise more. Let people know that this machine is available for home use. I’ll keep you posted. Sincerely,
My Phototherapy equipment works great. I have had several UVB broadband treatments over the years in a hospital setting with total surround units and find my unit [UVB Narrowband – ed] works quite well in comparison. I used the unit from April until mid July. My Psoriasis was cleared quite nicely except some areas on the lower legs which have always been difficult to clear completely. I was successful with my insurance claim thanks to your suggestions. I am very happy with that. My insurance company is Canada Life. I have extended group coverage with them through my Employer. Thank you for your interest.
The light is working perfectly. My psoriasis has responded as expected with the lesions reduced by over 50%. I didn’t try to get the insurance company to buy it. I used my Flexible Medical Spending Account to get it with before-tax income. I expose myself in 4 positions, front, left sided, back and right side at 1-1/2 minutes each. I am very happy with the product. The quality is excellent, the components are conservatively sized, and the price is reasonable. It was not damaged in shipping which is a major issue with me because I have no patience dealing with that kind of problem. I certainly will recommend your product without reservation.
On the treatment front, I couldn’t be happier. After initial ramp, I was using the lights for 6:00 per side on a daily basis for approximately 3 months and my psoriasis has essentially cleared (with the exception of some remnants of stubborn spots on my ankles). I ramped down over 2 weeks and am now taking a break from the lights over the summer. My experience with the equipment and manuals has been flawless. The installation was very straightforward and I was happy to see the manuals included well researched, relevant information for patients with psoriasis. Many thanks for the first-rate customer focus and attention. All the best,
At this point I am free of any signs of psoriasis. I am continuing to do daily exposures and have started cutting back on the time to try to figure out what a maintenance exposure time, should be. To me these lights are the only sensible way to cure psoriasis. It works and I have not had any signs of burning. The unit has performed perfectly. I remember being surprised to see significant healing within the first three weeks, when I first started. My doctor had told me that the skin takes six weeks to grow from the inside out. That is why I was not expecting anything for six weeks. I have had this condition for 32 years. I have seen a multitude of dermatologist and have come to believe that they are more interested in repeat business than curing people. My MD was the doctor that wrote the prescription for your system. I don’t see skin doctors anymore. Years ago, they had taken me all the way to tissue paper thin skin, with cortisone treatments.
I was just cleaning up my e-mail inbox and came across your e-mail address. I wanted to tell you about my psoriasis-free skin! If you recall, I have plantar/palmer psoriasis, and have been using the Solarc system since I received it at the beginning of June. I saw my dermatologist on August 21st and she was very pleased with my progress! She has reduced my medication, and told me to continue to use the light therapy 3 times a week. I thought you would be interested in hearing about my amazing progress while using your system!!
I am happy to report that the UVB-NB phototherapy treatments have been wonderful in their results. The psoriasis cleared at least 95 percent in about 2 months. Your equipment is terrific. I wish I had discovered it years earlier.
Hey, I’m S.R., and I’m so completely impressed with your product! I was suffering from pretty severe psoriasis, and the treatments have improved my skin almost completely! No problems with the equipment or manual. Yes, you can use my feedback in marketing materials, actually, please do, I want everyone suffering from psoriasis to know that this product is available. It truly amazed me. I can never thank you enough. Sincerely,
Great light. Works wonders on psoriasis and other small vascular lesions. Had great results with ongoing diabetic lesions.
After years of creams, ointments, etc. all the way from childhood, this was the only thing that worked. Doctor is pleased, especially as there’s no more need to slather cortisone or other meds on skin.
Hello, I am very happy with the Solarc Home Phototherapy System, and you may tell anyone who wants to listen. It arrived safely and was easily installed. My psoriasis has improved greatly, without any burning or adverse effects. Thank you, Stephen, for your prompt attention to my initial inquiry. I was suffering so much, and I can not adequately describe the relief the home phototherapy has given me. Without this system, I would be fighting traffic and taking up a large part of the week traveling to the hospital for treatment. I will let you know how I fare during the summer without the unit at my disposal.
The Solarc/SolRx is fantastic! The instructions were easy to follow and the Unit is designed perfectly. I do like the black gate that protects the bulbs and the reflective backing surrounding the lights. It’s very straightforward, efficient, convenient, safe and compact. Also, the packaging of the unit for shipping was awesome! I’m amazed at how quickly my pigment (vitiligo treatment) is coming back, especially since I have been using the phototherapy moderately. I have not burned myself at all because I keep the timeframe low and follow the chart in the manual accordingly. Actually, I feel really healthy. I am so impressed with it that I am considering the feet/ hand unit. I would definitely recommend the Solarc/SolRx from this company to others. I am impressed and thankful for your email follow-up. At this time, I can’t think of any other ways to improve the Solarc/SolRx because I am thoroughly impressed. Possibly including a storage cover to cover it up when not being used similar to a sewing machine jacket, is a suggestion. I think the Solarc/SolRx home therapy is an effective way to treat these skin conditions instead of patients having to make frequent hospital visits. Here is a small recap of my vitiligo voyage: I am very thankful and grateful that I could be prescribed this derma light since it took 4 months to see a dermatologist in order to be referred to the Ottawa Civic Hospital Derma Clinic to then be put on a 6 month waiting list for Vitiligo treatment. However after patiently waiting, two years later, I find out by diligently calling to be told that there are too many patients to treat and the hospital cannot accommodate everyone and therefore will no longer take any patients. I was very frustrated to see great results in other people with vitiligo whom luckily were treated sooner and to know that there was effective vitiligo treatment available in Canada. My Family Physician was amazed to see pigment results already. I will be seeing a dermatologist at regular 6 month intervals to monitor me. I will ask the specialist how to maintain my pigment once and “IF” I return to one pigment color. I’m unsure once the results are final, how often i will then have to treat myself for maintenance purposes. I’m assuming its less than the initial treatment. Again, thank you for your considerate email.
I purchased the Home Phototherapy System for the severe psoriasis I have had on my hands for the past 8 years or more. The machine was very expensive but I am happy I purchased it as it has helped me a great deal. Since I started using the system my hands do not break out in cuts and bleed. Although it hasn’t totally cleared up my psoriasis it has relieved it immensly. Before there were times when I could not use my hands because of the deep openings in them, I haven’t had that problem since I started using the phototherapy machine.
The 550UVB-NB Phototherapy System is the best thing I’ve ever done for my psoriasis! I found it to be very well constructed equipment, easy to understand instructions and I even liked the packaging it was shipped in. The best part is, it worked for my psoriasis! I am basically in my maintenance stage now. Overall I am happy with my unit. I recommend anyone looking for treatment of psoriasis to get one. Thank you.
I started my treatments at the beginning of May, this year. My psoriasis responded very well to the treatments, prompting my dermatologist to say that I showed some of the best response he had ever seen. The condition did, indeed, improve significantly after about five to six weeks. The User’s Manual was very informative, and I found no errors or incomplete information. (I write user manuals for a living.) Thank you for your interest. And thank you for the unit. It has made a tremendous difference in my day-to-day life.